Not quite the same problem, but I have been bounced by Hotstar as well. They are not accepting my Qantas Amex card. The message is that the card needs to be issued by an Indian institution.
I am trying to log in with my laptop connected through OpenVPN configured on my Asus router.
I note the log-in is slightly different to the set-up advice in that Hotstar now require you to identify which Indian state you are in as well.
Methinks Hotstar are playing hardball.
Has anyone cracked a new account recently?
Just tried again, and this time Hotstar accepted the Amex card.
It would appear they don't like ANZ Visa Debit Cards... Any thoughts chaps?