Configure the VPN connection

  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Set up a new connection or network".
  • Select "Connect to a workplace" and click "Next".
  • Click "Use my Internet connection (VPN)".
  • For "Internet address:" enter the server name from the list below , for example "usa.vanishedvpn.com".
 
Server name
Use for Examples
usa.vanishedvpn.com
Unblocking US content (Netflix, Hulu), ESPN+
usatv.vanishedvpn.com
USA TV channels (NBC, CBS, Starz, Vudu, Sling TV etc)
sport.vanishedvpn.com
Fubo.tv, hotstar.com ,EPL, F1, Cricket, Sling TV
uk.vanishedvpn.com
Unblocking UK content (BBC iPlayer, ITV.com, NOW TV, Sky GO, Channel 4 etc)
aus.vanishedvpn.com
Secure browsing, Access to Aus channels while travelling outside Australia (Foxtel Go, Plus 7, 9 Now, Ten Play). Access to Aus Netflix to avoid throttling by your ISP
p2p.vanishedvpn.com
P2P & Bit Torrent - These servers are based in a location where the laws on Bit Torrent are liberal. Bit Torrent is disabled on all other servers.
india.vanishedvpn.com
hotstar.com, sonyliv.com , News, TV, Sports, Video Streaming
spain.vanishedvpn.com
Netflix, News, TV, Sports, Video Streaming
france.vanishedvpn.com
Netflix, News, TV, Sports, Video Streaming
russia.vanishedvpn.com
https://matchtv.ru/ , Netflix, News, TV, Sports, Video Streaming
swiss.vanishedvpn.com
www.srf.ch/tv , News, TV, Sports, Video Streaming
safrica.vanishedvpn.com
SuperSport, News, TV, Video Streaming
holland.vanishedvpn.com
DutchTV, Sports, Video Streaming, Netflix
taiwan.vanishedvpn.com
Taiwan News, TV, Sports, Video Streaming
turkey.vanishedvpn.com
Turkish News, TV, Sports, Video Streaming
germany.vanishedvpn.com
DAZN, https://www.zdf.de/, Netflix, News, TV, Sports, Video Streaming
italy.vanishedvpn.com
Italian News, TV, Sports, Video Streaming


  • For "Destination name:" enter e.g. "USA".
  • Select "Don't connect now; just set it up so I can connect later". Leave the other boxes unchecked.
  • Click "Next".
  • For "User name:" enter your username & password from your credentials here. Click "Remember this password"
  • Leave "Show characters",  and "Domain optional:" blank.
  • Click "Create".
  • Now click "Close". Do NOT click "Connect now" yet, as there is additional configuration required.
  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Change adapter settings".
  • Right-click the VPN adapter you have just configured e.g. "USA" and select "Properties".
  • Click the "Options" tab. Untick "Include Windows logon domain".
  • Click the "Security" tab. For "Type of VPN" select "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)".
  • Click "Advanced settings".
  • In the "Advanced Properties" window, select "Use preshared key for authentication", and for "Key": enter "happiness".
  • Click "OK".
  • Back in the "USA Properties" window, click "OK".

Connect to the VPN service

  • Go to "Start", then "Control Panel", then "Network and Internet", then "Network and Sharing Center".
  • Click "Connect to a network".
  • In the pop-up window at the bottom right of the screen, select the VPN connection you have created, e.g. "USA", and click "Connect".
  • Enter your UUN and the password which you specified when you registered for the VPN service, then click "Connect".
  • You should now be connected to the VPN service.

Troubleshooting

If the instructions above do not result in a successful connection to the VPN service, please check that Windows services on your device are configured as described below.

  • Go to "Start", then "Control Panel", then "System and Security", then "Administrative Tools".
  • Double click "Services".
  • In the "Services" window, scroll down the list to "IKE and AuthIP IPsec Keying Modules". Double click on this item.
  • In the "IKE and AuthIP IPsec Keying Modules Properties" window, ensure "Startup type" is set to be "Automatic".
  • If the "Service status" is not "Started", click "Start" to start the "IKE and AuthIP IPsec Keying Modules" service.
  • Click "OK".
  • Now back in the "Services" window, double click on "IPsec Policy Agent".
  • Repeat the same process as for the "IKE and AuthIP IPsec Keying Modules", ensuring the "Startup type" is set to be "Automatic" and the "Service status" is "Started".
  • Click "OK".
  • Close the "Services" window

Now connect to the VPN service as described above.