FAQ

Is it legal
Yes. Absolutely. As with your internet connection, you are responsible for how you use our Service. Check our terms and conditions for details. The Aus...
Sun, 20 Nov, 2016 at 10:25 AM
I'm not technical. Is it easy to setup ?
Yes. We've created a set of simple guides and videos in this knowledge base which will help you through the process.  We suggest you start with...
Fri, 26 Aug, 2016 at 5:08 PM
Is there a data usage limit ?
No, unlike our competitors there is no limit, and we don't throttle your connection. However if you intend to use our service for commercial pu...
Tue, 30 Aug, 2016 at 10:02 AM
Whats the point ?
By using our VPN Service, you create a secure tunnel across the internet which prevents hackers from stealing your personal information. Without this...
Fri, 26 Aug, 2016 at 5:11 PM
How many devices can I have connected ?
All of our subscriptions cover you to use up to 3 separate devices at any one time. If you like the Service, and require more than 3 connections, we as...
Tue, 30 Aug, 2016 at 10:03 AM
Will this let me download movies without getting caught ?
If you are attempting to download copyrighted material, it is still illegal even if you use a VPN. Our solution means that your data and identity are h...
Mon, 19 Sep, 2016 at 11:28 AM
How do I cancel my subscription
To cancel your subscription, goto the 'my account/ subscription ' section of our site, and sign in with the username (your email) and password (...
Sat, 4 Mar, 2017 at 3:25 PM